Financial Aid Officers Have Tough Job Of Deciding Who To Help

In this busted economy, more parents are saying they need more money and are filing appeals. Then the waiting starts again, for a phone call. The job of delivering that news — after weighing hopes and dreams against limited budgets — falls to people like Sandra J. Oliveira, the executive director of the financial aid office at Providence College. “Sometimes we can do a lot,” she added. “Sometimes we can’t. But we spend a lot of time listening.” Ms. Oliveira’s emotional, painstaking task is playing out on hundreds of campuses, in advance of the May 1 deadline for tuition deposits from many incoming freshmen. Read more at:
http://www.nytimes.com/2010/04/30/education/30aid.html?partner=rss&emc=rss